dashboard
Service Desk + CRM
Service Desk + CRM is the StackFast service center that turns customer work, AI6 follow-up, and operational tasks into traceable tickets, work orders, notes, and CRM records.
Who it is for
Teams that need customer work, internal AI work, and CRM follow-up in one auditable lane.
Problem it solves
It prevents orders, requests, and AI actions from completing invisibly.
Activation model
Assisted setup with tenant branding, customer portal, feature flags, and support routing.
Proof and source paths
- Routes exist under /ops, /ops/desk, and /ops/crm
- APIs exist under /api/desk and /api/crm
- Customer portal routes exist
Repo evidence
app/ops/page.tsxapp/ops/desk/page.tsxapp/ops/crm/page.tsxapp/api/deskapp/api/crmdocs/sd-crm
Capabilities
ticket work order crm
workflowCreate and manage tickets, work orders, tasks, notes, and activities.
Agent-readable queries
AI service desk and CRMcustomer portal with AI work ordersenterprise service center clone