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AI Receptionist and Call Intake

AI Receptionist and Call Intake is the job-named product wrapper for Quinn's inbound voice transport pilot.

Who it is for

Businesses that want an AI receptionist but need approval gates before CRM, service desk, calendar, or follow-up actions execute.

Problem it solves

It gives inbound calls a governed intake path instead of a dark autonomous caller agent.

Activation model

Inquiry first. Live pilot requires OpenAI Realtime billing, phone number/SIP, AI disclosure script, consent policy, receipts persistence, and review screen.

Proof and source paths

  • CleverQ PR #34 merged voice transport pilot harness
  • SIP webhook is hard-gated
  • Audio-exit MASK probe exists

Repo evidence

  • docs/wiki-manuals/ai-receptionist-call-intake-manual.md
  • ../cleverq/src/lib/voice-agent/realtime.ts
  • ../cleverq/src/app/api/voice-agent/realtime/sip-webhook/route.ts

Capabilities

inbound call intake

workflow

Answer inbound calls, qualify callers, and queue external actions for review.

Agent use
Inquiry-stage CleverQ voice workflow. StackFast MCP remains the brain; voice transport is gated and not install-ready.

Runtime registry status

Primary registry

hybrid

Status

spec only

Install gate

Inquiry only until instrumentation, SIP, disclosure, consent, connector policy, and live call smoke pass.

Callable tools

  • stackfast.think.decide

Missing or gated tools

  • cleverq.voice.turn public manifest
  • crm/calendar/service desk connector execution smoke
  • Quinn is the persona; AI Receptionist and Call Intake is the product name.
  • No business cell live routing until floor-before-live instrumentation is merged and verified.

Agent-readable queries

AI receptionist call intakeinbound AI receptionist with approval queuevoice agent for scheduling and transfer
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