workflow
AI Receptionist and Call Intake
AI Receptionist and Call Intake is the job-named product wrapper for Quinn's inbound voice transport pilot.
Who it is for
Businesses that want an AI receptionist but need approval gates before CRM, service desk, calendar, or follow-up actions execute.
Problem it solves
It gives inbound calls a governed intake path instead of a dark autonomous caller agent.
Activation model
Inquiry first. Live pilot requires OpenAI Realtime billing, phone number/SIP, AI disclosure script, consent policy, receipts persistence, and review screen.
Proof and source paths
- CleverQ PR #34 merged voice transport pilot harness
- SIP webhook is hard-gated
- Audio-exit MASK probe exists
Repo evidence
docs/wiki-manuals/ai-receptionist-call-intake-manual.md../cleverq/src/lib/voice-agent/realtime.ts../cleverq/src/app/api/voice-agent/realtime/sip-webhook/route.ts
Capabilities
inbound call intake
workflowAnswer inbound calls, qualify callers, and queue external actions for review.
Agent use
Inquiry-stage CleverQ voice workflow. StackFast MCP remains the brain; voice transport is gated and not install-ready.
Runtime registry status
Primary registry
hybrid
Status
spec only
Install gate
Inquiry only until instrumentation, SIP, disclosure, consent, connector policy, and live call smoke pass.
Callable tools
stackfast.think.decide
Missing or gated tools
cleverq.voice.turn public manifestcrm/calendar/service desk connector execution smoke
- Quinn is the persona; AI Receptionist and Call Intake is the product name.
- No business cell live routing until floor-before-live instrumentation is merged and verified.